Announcements

New version 1.x is unusably slow (ios 7, iphone 5)

Solved!
Reply

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Newbie
I'm having the same issues, unfortunately I upgrade to ios 7.1
I have been using premium account for 3 years since it came to USA, please developers fix that annoying issues
Pejuve

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Newbie

I'm glad I'm not the only one with this problem. Has spotify replied with a possible patch yet?

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Newbie

Pretty much the same as the rest of the users here.

 

The UI is pretty much unusable.

 

The lag is so bad that I can't even go back to the previous song because the "taps" when double tapping the back button register too far apart.  

 

The album art takes a good 15 seconds to load even though it's supposed to be a locally stored playlist.  

 

Delete and reinstalling didn't fix anything.  

 

Thinking about cancelling my subscription and going to Grooveshark.

 

My phone is 95% of my usage.  If that doesn't work, there's no reason for me to pay for it.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable

same issues here with 1.0.0.3251. It is pausing ~8 seconds inbetween songs before you can change them. The hole app freezes until that ~8 sec is up and it loads up the timer bar for the song. It needs to be fixed asap

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable

Just wanted to pop in and say this isnt the issue. I have no songs synced already to my ipod. I only have spotify on my ipod. 


@Ericmanc30 wrote:
Same set up as you as well and I experienced the same problem with the lock screen, uninstalled spotify and re synced everything. Do you have local tracks mixed in a playlist with spotify tracks? I've found that that seems to be the issue causing the lock screen troubles for me at least

 

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable

I need the old verison. Can you tell me how you did this please. Scottietrx@yahoo.com. Thank you!


@robled69 wrote:

Same issue here.

 

Both in Iphone and Ipod. (ios7 and 6)

 

tried everything possible, fresh install,  hard reset and so on.

 

Lucky me, the app store reinstall to me first the old version and not directly the last one.

 

So I went back to 0.9.4.25

 

but I'm not paying 10€/month to use an old version.

 

Please fix it NOW.

 

 


 

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable

I believe the issue is a UI issue. Its spending to much time trying to load the app instead of delivering songs and quickly playing them. Sorry for multiple posts. Im just trying to help by giving my input on finding the true issue and a solution to the problem. I have contacted spotify and let them know of this wide spread issue. I haved asked for credit for the month since I paid for the non working serivce. They should fix it. They always do!


@Stubb063 wrote:

Pretty much the same as the rest of the users here.

 

The UI is pretty much unusable.

 

The lag is so bad that I can't even go back to the previous song because the "taps" when double tapping the back button register too far apart.  

 

The album art takes a good 15 seconds to load even though it's supposed to be a locally stored playlist.  

 

Delete and reinstalling didn't fix anything.  

 

Thinking about cancelling my subscription and going to Grooveshark.

 

My phone is 95% of my usage.  If that doesn't work, there's no reason for me to pay for it.


 

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular
How did you install the older version?

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

Same here. Very frustrating. I'm running on iphone 4. ios 7

 

Before upgrade it was slow, but still usable. After the upgrade it is simply unusable.

 

Hit "pause" and 15-30 seconds later it pause. This happens almost all the time.

 

Hit >> (Next) to skip song and 15-45 seconds later it started playing next song. Sadly, I'm not even exaggerating.

 

Hit << (Prev) on the curernt song, the app won't register it until the new song already started for about 20 seconds. And by that time, it restarted the next song. If I insist on pressing the << (prev) twice to return to the song I want to listen, app will be freezing for 20 seconds, and then crash. 

 

Hit pause/play/skip/prev too many times because app won't register the command, and the app crashes as well.

 

If Spotify team does not know how to fix the issue at least give us option to roll back to the previous version. Don't wait until we switch.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

It's absolutely astonishing that the Spotify customer service dpt hasn't even announced that this URGENT issue is being taking care of. One week since the update has passed already and you all seem to be too busy bathing in narcissistic investment mania and sucking up to Facebook and Apple. You really have humiliated yourself announcing in media that this version has been tested thoroughly. Absolutely unbelievable.

 

I have been a paying subscriber of this service for SIX (!) years, and yet I'm being left with a ridiculously unusable app. As a side note it's still not possible to send songs to other users without a disgusting Facebook account, a feature you so brilliantly removed followed by several complaints.

 

I'm leaving this sinking ship for whatever else I can find with a management that's not beyond all reason, which shouldn't take more than a Google search.

 

SKÄMS PÅ ER!

SUGGESTED POSTS