Announcements

New version 1.x is unusably slow (ios 7, iphone 5)

Solved!
Reply

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Gig Goer

for some reason app store is loading for me (in both my devices) the app in 2 steps.

 

first load the old versions, and after ask to update....

 

I have automatiacal updates and download switched off in my devices..... (maybe this is the reason)

 

I can still at the moment install version 0.9.3 from the app store and not update it---

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

I'm in the same boat as you buddy. Tempted aswell to unsubscribe.

I'm gonna try to install the old IPA which I didn't yet update in my iTunes, but most probbably I'm gonna stop paying. This is ridiculous.

 

My old 486DX played MP3's better!

Sadly enough my iPhone is 10 times faster with 1 more core and performs horribly. 

 

-- EDIT --

I tried the reinstall procedure - didn't help at all

 

System: iPhone 4S

OS: iOS 7.1

SpotifyApp: 1.0.0.3251

 

I'm a long term spotify user (had another account since 2007, premium since 2009) and since last week I consider switching back to the good ol' MP3 hoarding way for listening music. This is just plain annoying. At least put up the OLD app to appstore aswell as a quickfix for the annoyed paying customers! 😞

just because someone is unique, it doesn't mean he's useful...

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Newbie

same here..

unusable slow and terrible performance, planning to unsubscribe it.

Now when I try to change track using my car stereo, it tables around 30 seconds to change a song. Thats ridiculous 

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular
Same here - on an Iphone 4.
This is completely ridiculous.
The App seems to get WORSE with every update - and I'm close to leaving Spotify.
Instead of solving stuff like the really bad shuffle-function and giving us the possibility to manage playlists comfortably on Ipad and Iphone, an absolutely unnecessary optical redesign is done - making the app completely unuseable.
VERY annoying, Spotify!!!!!

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Here's what I've noticed since yesterday. There is a lag when listening to spotify on my iphone via headphones. It takes 3-5 seconds to swipe through songs. The play time shows up around this 3-5 second mark as well as the album art. Listening to spotify via USB cable in the car, the lag is much worse. The wait can be up to 10-30 seconds. I can swipe through about 3-4 songs and then spotify will randomly start scrolling through songs. I can try fastforwarding and rewinding with basically no immediate response. When this happens, the song metadata doesn't change at all and usually tries to stay on the song I was trying to listen to about 4 songs back. Honestly, it's so inconsistent and happens so randomly that it's hard to pinpoint exactly when and why things go bad (especially when using via USB in the car)

 

I understand that most software updates will have their glitches but I feel like other apps I use respond to bug-related complaints very promptly, AND Apple responds almost immediately to user complaints when a software update comes out. Visually, the app has improved but the usability has regressed so much. It really seems like this update wasn't beta tested at all. What's most disappointing about this is that NO ONE from spotify has acknowledged any of the complaints so far. That's really terrible customer service. I don't want to switch to another service because when spotify works, it works beautifully. Not only that, but the price for a premium membership is incredibly reasonable. However, if this doesn't get resolved in a reasonable amount of time I may have to look elsewhere for a streaming service. I realize that this "threat" probably doesn't mean much but maybe try thinking of your PAYING CUSTOMERS for once. 

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan
I am also seriously considering to another streaming service as Spotify seems to not give two damns about their customers. I am very disappointed that they still haven't fixed the issue that you are unable to share music to non-Facebook users on iOS and Android. So in light of that, is there any way to export playlists to other streaming services? That's the only thing that's keeping me from switching.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

Idd the app keeps getting worse! I found the old 0.6.x which i'm now using..
It is freakingly fast compared to even the 0.9 version which i started using when i first subscribed, on my iPhone4-32G.
Although the playlists are in shuffle mode permanenty (old bug i assume) i'm not updating until i see all of you comment that the lag bug is finally fixed and verified.

Really. I had my doubts but i assure you now, the older the version the better. Unfortunately. Gl to all

-There is no cow level-

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Casual Listener

I would just like to say that I'm super unhappy with the latest update on the iPhone. I have LOVED Spotify until now. I am a techie so I'm not adverse to change in general. But I really don't like it. It crashes. It's hard to see the buttons. It's hard to star something. It crashes. It freezes. It can't be stopped sometimes... It's impossible now to opporate quickly at a red light. No way. Too hard to see the little icons. I can't read the text on the song lists. Did I mention that it crashes? A lot! I have restarted, etc... it's just buggie and for a paid service I do hope it will get improved or reverted back to the awesome app that it was - soon.

 

Someone mentioned they reverted back to an older version. Can I do that? How would I go about that?

 

Thanks so much, 

Bobby

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

Bobby as far as i have understood so far, the legitimate way to do a downgrade is to remove the app and re-download it from iTunes, if you are of the ones that seem to get the app in 2 "parts". At first the 0.9 version and then the 1.x update. If this happens for you, too, then you just have to do "part" number 1 only.. There is a handful of people reporting that they don't get the 1.x version directly. Maybe it happens for everyone, i do not know. GL!

-There is no cow level-

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Casual Listener

Could someone from Spotify at least acknowledge that this is being worked? This thread is 7 pages of people reporting the same issue. 

 

iPhone 5

iOS 7.1

 

 

Latest update to spotify gives me the same issue everyone else in this thread is reporting. Yes I've rebooted, yes I've reinstalled the app.

 

Can we at least get a software roll-back option until this has been resolved?

SUGGESTED POSTS