Announcements

No Playlists. My account is blank

Reply
Highlighted

No Playlists. My account is blank

Newbie


I got a new IPhone 5c and I downloaded Spotify and linked it to my Facebook account. Although all my playlists and songs are still on my computer but on my phone it is as if my account is new. And yes I did use the same facebook account... Please help. 

2 Replies
Highlighted

Re: No Playlists. My account is blank

Roadie

I have a suspicion you are experiencing something every once in a while, where two accounts are unintentionally made to the linkage with facebook. Try going to this post to see if it helps. If it doesn't help, you can always try the online contact form, or at the twitter page; @SpotifyCares.

 

 

Do you have Premium?

~Soli Deo Gloria~
* If you see a single asterisk like before this sentence, it most likely denotes sarcasm.





What's a Spotify Rock Star, and how do I become one?

Classical Musicians Unite!
Highlighted

Re: No Playlists. My account is blank

Community Legend
I think your account on your computer and the one on your phone is different. Can you try checking your profile on your computer and see whether it telly to the one on your mobile device.

Facebook signups sometimes create separate accounts. So you might have to try to sign in with your spotify ID instead
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

SUGGESTED POSTS