Announcements

No access to premium account through app on i-phone 4s

Solved!

No access to premium account through app on i-phone 4s

Asteroid130

Hi!

 

I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already created an account with my e-mail! The problem is that I am not trying to create a new account, but to just log in with my already existing account. Why is this?

 

Thanks,

Eleni

Reply

Accepted Solutions
Marked as solution

anjieeeeeeeeee
Hi Eleni!

Are you trying to log in using your email address? If yes, please use your Spotify username instead of your email address 🙂

Was my answer helpful? Don't forget to give it a Kudos or Accept it as Solution 😉
Just keep swimming!

© to the owner of the photo 🙂

View solution in original post

2 Replies
Marked as solution

anjieeeeeeeeee
Hi Eleni!

Are you trying to log in using your email address? If yes, please use your Spotify username instead of your email address 🙂

Was my answer helpful? Don't forget to give it a Kudos or Accept it as Solution 😉
Just keep swimming!

© to the owner of the photo 🙂

Asteroid130
AnjiPeas you are a Local Talent!
It worked 🙂
Thanks a lot!!

Suggested posts

Env: prod