No access to premium account through app on i-phone 4s

[Asteroid130]

Hi!

I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already created an account with my e-mail! The problem is that I am not trying to create a new account, but to just log in with my already existing account. Why is this?

Thanks,

Eleni

[anjieeeeeeeeee · Accepted solution]

Hi Eleni!

Are you trying to log in using your email address? If yes, please use your Spotify username instead of your email address 🙂

[Asteroid130]

AnjiPeas you are a Local Talent!
It worked 🙂
Thanks a lot!!