No puedo meter mi código premium me costo 300 y no quiero perderlos

[#1]

No puedo y no sé qué por qué, qué puedo hacer

[Vasil]

Hey there,

Thanks for posting in the Community!
We hope you don't mind us replying in English.

Are you maybe referring to an issue with a gift card / Premium code?
If so - what happens when you type in the code?

You may try using an incognito browser window when you try redeeming it again.
I'd look out for zeroes and the letter "O", as they look very similar 🙂

Let us know how it goes!
We'll be on the lookout for your response.