No video on Podcast

[Unkn0wnPlayer]

Plan

Free/Premium

Country

USA

Device

iPhone 15pro

Operating System

Latest, always update same day as release.

My Question or Issue

My podcasts don't show video in the app anymore. 

[Unkn0wnPlayer]

Forgot to mention, premium paid subscription 

[Lyubka]

Hey @Unkn0wnPlayer,

Thank you for reaching out here in the Community.

This sounds a bit odd and we'll do our best to help you out here.

Would you mind testing this with a different account? If a family member has a Spotify account, it'd be great to ask them to log in on your device to see if they'll be able to play the podcasts with video. This will help us understand if it's account related or not. 

We'd also recommend giving this a try on a different network, for example try to connect to another Wi-Fi or test with a hotspot network (if possible). 

In case the issue persists, could you let us know which podcast you are trying to listen? 
 

Hope this helps. We'll be on the lookout for your reply 🙂