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None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!
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Are the playlists/songs missing, or are the songs showing as available but when you tap them nothing happens? Also, do the songs in the offline playlist still show the little green arrow next to them?

My first recommendation would be to try restarting your iPhone by pressing down both the home button and the power button at the same time for a couple of seconds and seeing if that works.

Songs in offline playlist show the green arrow. The playlists are all there and up to date, but nothing happens when I click on them. Never plays.

I've already tried home & lock combo. Did not work. Should have mentioned that.

I see, and are they songs stored locally on your computer or songs in Spotify's catalog? You can always try retoggling the Available Offline option. Maybe try unmarking them for offline access, waiting a minute or so, and then letting them sync again? Strange issue...

Does streaming online tracks work?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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All in the spotify catalog. I confirmed though that it is all green checked songs which won't play.

Yes. Streaming tracks works. Only green checked tracks do not work.

You should try unmarking them and then marking them again.

Doesn't work. I had this issue a year ago and cancelled spotify as a result. Guess I'll be doing that again.

Are you using iOS 7?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yep. It's only offline mode that doesn't work. I unchecked all songs. Deleted app. Home + lock reset phone. Reinstalled app. All songs that previously were checked & didn't work were now unchecked and worked. The minute I checked them for offline they stopped working and would not work when unchecked.

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