Not able to play daily mix

Reply

Not able to play daily mix

justabtyou75
Newbie

Premium

Country France

Device

iPhone 5s

Operating System

iOS 10

 

My Question or Issue

Since a month i am not able to read my daily mix, when i open them i only found an error message 

 

1 Reply
Highlighted

Re: Not able to play daily mix

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Also upgrade your iOS, the latest version of which is 11.4

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS