Offline Music Deletes off iPhone X

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Offline Music Deletes off iPhone X

GooseWSO
Newbie

 

Plan: Premium

Country: USA

Device: iPhone X

Operating System: iOS 12.3.1

 

My downloaded songs/playlists keep deleting after I turn my iPhone off (for work) and turn it back on. Is this normal or is there something I can do to prevent having to redownload my offline music every time?

 

Thank you!

 

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Re: Offline Music Deletes off iPhone X

Rock Star 22
Rock Star 22

Hey @GooseWSO, help's arrived!

 

If your songs are being deleted, then I'd recommend checking under 'Downloads unexpectedly removed' section here.

 

If your Spotify removes the downloads of your songs, but you still have the songs saved, I'd recommend a clean reinstall of the app.

 

Keep me posted :)

Billy-JRock Star 22
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