Hi no it has to do with spottify rules and regulations you can only play shuffle on phones but on the pc you can pick the song you want . Spottify is a bit cranky in the rules and regulations department .
Hey there, it sounds like you're using our free service on iPhone, which has some restrictions compared to Premium. The Spotify account attached to your Community profile was created through Facebook with no history of any subscription.
Have you previously had Premium working okay? Do you know what your username might be?
I know that Free Users can't select songs on the app, but I just upgraded to Premium and nothing changed. So I can't skip songs or click on them. Do you have a solution? I already restarted the app but the problem hasn't disappeared.
(Sorry if I made some spelling or grammar mistakes, I'm Dutch so English is not my native language)
If it is showing as premium then you should be good to go! Sometimes a quick log out and back in again is needed. If you are still having issues, try a clean reinstallation of the application.
If your account is still showing as free then you have not logged into the account you have upgraded. Double check your details, its amazingly easy to accidentally have two accounts, one with a Spotify username and another using your Facebook details. If you can't find your account, don't subscribe again as you might be billed twice, instead get in touch with the customer services team directly using the online contact form and they will be able to lend a hand.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.