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Oops something went wrong (home screen) + unable to see tracks for artists

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Oops something went wrong (home screen) + unable to see tracks for artists

Lungfish
Casual Listener

Plan

Premium

Country

Denmark 

Device

iPhone 5S

Operating System

iOS 12.2

 

My Question or Issue

For a week or so now, my Spotify app has been getting increasingly worse. 

On the home-screen i get "oops something went wrong" and when i seach for artists their profile comes up but none of their tracks or any other options. 

Yes, i have logged out/in and deleted/re-installed but nothing changes. Once in a while it will allow me to see the artists tracs, find similar, etc but we are talking 50/50 at this stage. Home-screen has not worked at all for about a week. 

 

15 Replies

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Bobw99
Casual Listener

Exactly same problem using iPhone here in UK ☹️

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Gufuss
Casual Listener

Same issues in France with Prenium. Spotify hides itself behind a WebPage, actually sad.

Re: Oops something went wrong (home screen) + unable to see tracks for artists

xxxkirstin
Newbie

Same

Re: Oops something went wrong (home screen) + unable to see tracks for artists

astomp82
Casual Listener

I am in the US, but I was having the same issue. I noticed there was an app update for Spotify in the Apple app store, so I updated the app and now it seems to be working normally. 

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Lungfish
Casual Listener

Thanks - i thought it might be something obvious like that but still no luck

Re: Oops something went wrong (home screen) + unable to see tracks for artists

astomp82
Casual Listener

Shoot, I must have gotten lucky. I do agree the app has been very iffy lately. It kept crashing on me the other day when I was trying to reorder songs in my queue. I'd reorder 5 or 6 songs, then the app would freeze, and crash. When I re-opened it, none of my reorders had taken, and when I tried to redo them, it crashed again. 

Re: Oops something went wrong (home screen) + unable to see tracks for artists

nativesprague
Regular

Same thing here. Can’t see discographies of any artist rn.

Re: Oops something went wrong (home screen) + unable to see tracks for artists

bluekrodile
Newbie

Same issue here, using a Spotify premium account.

Re: Oops something went wrong (home screen) + unable to see tracks for artists

yorchgutierrez
Casual Listener

What version are you on? I was having the same issues and saw an update, went to it but still the same problems. My version is 8.5.3.784

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Jwayneatl
Casual Listener

Having same problem.  I’ve tried that and nothing has changed. 

 

Re: Oops something went wrong (home screen) + unable to see tracks for artists

astomp82
Casual Listener

I just popped out ot Facebook and people on the Spotify page are commenting about this same issue. Hopefully a larger scale thing they are working on. 

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Lungfish
Casual Listener

i basically updated to the newest available version about 20mins before posting here 🙂  

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Bobw99
Casual Listener
Nope. Tried that.

Re: Oops something went wrong (home screen) + unable to see tracks for artists

Gufuss
Casual Listener

Issue resolved on my side, I didn't do anything. App version is 8.5.2.666 but this is probably unrelated. Great communication Spotify!

Re: Oops something went wrong (home screen) + unable to see tracks for artists

astomp82
Casual Listener

Right. Wouldn't hurt to put something on the site (like the message that the 'website' is experiencing issues) or on Facebook that there is an issue they're working on. But that is why they have this 'Community' so we can all help each other for free lol.

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