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Paying for someone else's account

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Paying for someone else's account

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I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled and refunded? I want my own account to be premium but I need to know I'm not still paying for Katy at the same time.
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Spotify linked to wrong Facebook

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I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up be premium
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Re: Spotify linked to wrong Facebook

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I think my username might be erinleighmillar as I am not that blonde profile picture!! I can provide an email address to confirm
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Re: Paying for someone else's account

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Re: Paying for someone else's account

Community Legend

@ERINMILLAR Thanks for reaching out!

As this does with billing and there can be quite sensitive data along both parties, I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.
https://www.spotify.com/about-us/contact/contact-spotify-support/

 

I've also merged 2 of your duplicate forum threads together so its easier to consolidate our communications.

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