I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled and refunded? I want my own account to be premium but I need to know I'm not still paying for Katy at the same time.
I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up be premium
As this does with billing and there can be quite sensitive data along both parties, I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days. https://www.spotify.com/about-us/contact/contact-spotify-support/
I've also merged 2 of your duplicate forum threads together so its easier to consolidate our communications.