Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playback stops when lock the screen

Playback stops when lock the screen

Plan

Premium

 

Device

iPhone XS

Operating System

iOS 12.3

 

My Question or Issue

When the screen was locked (auto or manually), the playback stops. Also, when you move on Settings menu of iOS or when you open another non audio playng app.

 

Reply
1 Reply

Hey @pristis, thanks for writing!

 

Did it start for no reason? What's your Spotify version?

 

Can you try rebooting your phone to see if it helps?

 

Thanks!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts