Playlist songs won't show

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Playlist songs won't show

AirPuncher
Regular
On my iOS device whenever I go into one of my playlists, I don't see any of my songs, I only see the playlist logo, a big green button that says "Shuffle Play" and "Add Songs" any help would be appreciated.
7 Replies
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Re: Playlist songs won't show

Rock Star 22
Rock Star 22

Hey @AirPuncher, I'll be happy to help.

 

Could you let me know which iOS version you're currently on? You can check this by going to Settings > General > About > Version.

 

Let me know how this goes 🙂

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
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Re: Playlist songs won't show

AirPuncher
Regular

12.2

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Re: Playlist songs won't show

Rock Star 22
Rock Star 22

Hey @AirPuncher.

 

Thanks for the reply!

It seems like you're not updated to the current version of iOS. The current version is iOS 12.3.1. I'd recommend updating your device to the latest version to see if that fixes this issue.

 

You can do this by going to Settings General Software Update.

Let me know how this goes 🙂 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Playlist songs won't show

AirPuncher
Regular

That did not fix the issue.

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Re: Playlist songs won't show

Rock Star 22
Rock Star 22

Hey @AirPuncher.

 

Thanks for the reply! 

Could you try to log out of the Spotify app on your iOS device and then log back in again? This should shake things up and force a sync between your device and account information.

 

Another great thing that you can try is a clean reinstall of the Spotify app.

If you're still having trouble, could you send me screenshots of what you see when you access your playlists so I can take a closer look? Make sure to hide any sensitive info when posting to the community.

 

 

Lastly, does this happen on a different device or the Web Player

Let me know how all of this goes 🙂 

Billy-JRock Star 22
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Playlist songs won't show

AirPuncher
Regular

I’ve tried both of those things many times and this only happens on my phone.

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Re: Playlist songs won't show

Rock Star 22
Rock Star 22

Hey @AirPuncher.

 

Okay, can you send me a screenshot of what happens when you try to access your playlists so I can take a closer look? I'd also recommend reading my last reply as it contains some troubleshooting steps.

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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