Poor connection - downloaded songs get deleted on startup.

[3ugeene]

Because you do not answer in this topic:

https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30...

I am creating a new one (and will continue to make new ones).

I found out that on poor connection (GPRS, after FUP), on startup, the Spotify app somehow cannot connect to your servers (it times out - maybe it is figuring out what songs am I able to listen to) and somehow the app deletes ALL MY DOWNLOADED MUSIC. This happens to me approximately 4x a week. The only thing that don't get deleted are saved Playlists.

I am sorry, but this is really getting annoying and renders your service totaly unusable for ANY amount of money. I am using Spotify to listen to my downloaded music when I am not on the internet (WiFi).

Please, fix this issue as soon as possible. 

Spotify app version: latest

iOS version: lastest stable

[3ugeene]

The issuse still persists

[3ugeene]

Hello,

I am letting you know that the issue still persists. When will you fix this?