Announcements

Help Wizard

Step 1

NEXT STEP

Premium account not working on Iphone 5 - clean install allready tried

Premium account not working on Iphone 5 - clean install allready tried

Premium working on desktop with no issues, but isnt on my iPhone 5. Clean install allready tried several times as well a loggin in and out..

 

Regards

Anders

Reply
3 Replies


@riishoj wrote:

Premium working on desktop with no issues, but isnt on my iPhone 5. Clean install allready tried several times as well a loggin in and out..

 

Regards

Anders


Are you 100% sure you're using the correct account? It is very easy to have a Facebook account and a Spotify account - very easy 😉

 

Can I suggest logging in with your username, and then Facebook?

 

Liam

 

P.S

 

Also, try another reinstall. It may take a bit to update.

Im more than sure im not using my facebook account! i upgraded several days ago, and tried the reinstall today again - no luck at all.

I find it very sad paying for a service not working..

 

Regards

Anders

 


@andersriishoj wrote:

Im more than sure im not using my facebook account! i upgraded several days ago, and tried the reinstall today again - no luck at all.

I find it very sad paying for a service not working..

 

Regards

Anders

 


Hey 🙂 

 

If you sign into your online overview does your account show as premium? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts