Help Wizard

Step 1



Please see below the most popular frequently asked questions.

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Premium, and still plays music outside of playlists

Premium, and still plays music outside of playlists


Premium w/ Hulu


Iphone 8

Operating System

(iOS 10)


My Question or Issue

Alright, so I was listening to some music off of an album, my likes, or whatever,  and after each song I choose it keeps changing songs and going into a queue. I've tried going into the settings to change it and it won't. I just want to listen to some MJ or Hank Williams with it changing after every song and making me have to tap the next song. It detracts from the listening experience and really pisses me off. I'm 90% sure it's a problem with the app, but I really don't know. I just want it to stop having every single song I play start a queue of other sons not from the artist, or even different song that aren't on a custom playlist.

1 Reply

Hi there @I5,

thanks for posting !


I know it may sounds a bit too easy but have you tried performing a clean reinstall of the app ? if not, please do so by reading and following the steps provided here.


This way, your app can "renew" itself and clear some issues you might have been experiencing.


Let me know how it goes 🙂

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