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Premium button not showing

Solved!

Premium button not showing

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached)

 

I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset the phone, reinstalled the app, signed in and premium button still doesn’t show. Help please! 

 

Plan

Premium

Country

lebanon 

Device

iPhone 8 Plus 

Operating System

iOS 

 

My Question or Issue

 

C3058F0C-EC2C-4484-9728-E0AD07C18041.png
Reply

Accepted Solutions
Marked as solution

Hey there @Soupi,

thanks for the update !

 

As far as it looks you're using a Premium UI.

Please first check your subscription status over at Spotify.com to make sure it is indeed Premium.

 

If that's the case, Spotify had updated the UI so i'd suggest you check out this Spotify answer on getting to know the new UI and get all answers needed.

 

Let me know how things go 🙂

View solution in original post

5 Replies

Hey there @Soupi,

thanks for reaching out !

 

What exactly do you mean by saying "Premium Button ?

My bad! I am looking for the radio/stations

Marked as solution

Hey there @Soupi,

thanks for the update !

 

As far as it looks you're using a Premium UI.

Please first check your subscription status over at Spotify.com to make sure it is indeed Premium.

 

If that's the case, Spotify had updated the UI so i'd suggest you check out this Spotify answer on getting to know the new UI and get all answers needed.

 

Let me know how things go 🙂

*facepalm* thank you! 

Hey @Soupi,

 

You're more than welcome !

Feel free to to reach out whenever there's anything you don't fully understand or have errors with.

 

Enjoy Spotify 🙂

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