Premium charge on free trial

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Premium charge on free trial

1297669298
Newbie
I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!
1 Reply

Re: Premium charge on free trial

Rock Star 22
Rock Star 22

@1297669298

 

You should contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

osorniosRock Star 22
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