Premium not working on iphone

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Premium not working on iphone

user-removed
Not applicable

I have started a free spotify premium trial.

It now says spotify premium on my windows laptop installation.

However it try and play songs on my iPhone it says I do not have premium.

 

Thanks,

Simon

user name: ziggy067

4 Replies

Jamie
Spotify Legend

Hi there,

 

Welcome to the Community!

From looking at our system I can see that you were previously on our 48 hour trial but this has since expired.

If you would like to try out Spotify Premium for free for 30 days, click here.

--------------------------------------------------------------

For Twitter support, find us at @SpotifyCares.

Follow me on Spotify.

user-removed
Not applicable

Thanks for a quick reply.

I am allready on that 30 day trial.

When I follow the lik you send me i get the following message.

 

Try Premium. For 30 days. For free!

It appears that you're already a premium user so you're not eligible for this trial. We hope you're enjoying Spotify Premium!

 

Thanks,

 

Simon

Jamie
Spotify Legend

It appears that you have two accounts on our system, one created through Facebook (this is the one with the Premium trial) and your original account, ziggy067 (this is currently a free account).

To access the account that is currently on our 30 day trial, simply log in with your Facebook credentials and you'll be good to go.

--------------------------------------------------------------

For Twitter support, find us at @SpotifyCares.

Follow me on Spotify.

user-removed
Not applicable

ok I logged in through facebook.

Will it not log me out after 48 hours again.

(It said you can now stream to 48 hours when I first logged in)

Is there any way I can know if it is infact premuim?

 

Thanks,

SImon

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