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Premium not working

Premium not working

I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member. 

 

 

Please advise

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2 Replies

I am using an iPhone with ios 7

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Spotify desktop should say 'Spotify premium' at the top.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony 🙂

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