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I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand. I AM a premium user! I am logging in correctly, I have re installed the app and updated it, I have tried logging in and out of the app multiple times and every other silly piece of advice on your forums. It will not work! This is a problem on your end and I want to know what you are doing to fix it. I would also like a refund of my money and my service cancelled since I cannot even use this thing I paid for.
Hey! Welcome to the community 🙂
Sorry to hear you are having issues. Try logging out and back in again a few times, sometimes it just takes the system to have a little push to refresh your details.
If you are still having issues, or want to discuss a refund then I would suggest you drop the customer services team a message using the online contact form.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
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As stated above I have logged in an out using both my spotify and facebook credentials. This is not me, this is spotify
Im having the same problem. I only subscribed and setup my paypal details just tohave it on my iphone 4s but it wont cop on that I'm a premium customer 😞
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…