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Premium trail period finished but have account

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Premium trail period finished but have account

Regular

Hi all,

 

Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange.

 

Logged in and out several times

Logged out , reinstalled app and login in again several times.

 

Not working. Tips?

 

greetz.

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Re: Premium trail period finished but have account

Community Legend

@martijnonline81 wrote:

Hey,

 

Sorry, didnt work, still saying my trial period ended, but does play music.

 

Strange problem, because when I log in on the iPad of my wife it doesnt say this. But that is an iPad 3, but with the same version of spotify on it. 

 


Strange that is it working, I would say it will hopefully sort itself out. Give it another 24 hours, if not we can troubleshoot a little further! 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

6 Replies
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Re: Premium trail period finished but have account

Newbie

I noticed the same problem with my iPhone4S early this morning. 

Everything works as it should on different devices......

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Re: Premium trail period finished but have account

Community Legend

Hey guys 🙂 

 

If you are still having issues, can you try removing the app, fully restarting your device and then installing Spotify again, making sure you are using the same details as on your other devices. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Highlighted

Re: Premium trail period finished but have account

Regular

Hey,

 

Sorry, didnt work, still saying my trial period ended, but does play music.

 

Strange problem, because when I log in on the iPad of my wife it doesnt say this. But that is an iPad 3, but with the same version of spotify on it. 

 

Highlighted
Solution!

Re: Premium trail period finished but have account

Community Legend

@martijnonline81 wrote:

Hey,

 

Sorry, didnt work, still saying my trial period ended, but does play music.

 

Strange problem, because when I log in on the iPad of my wife it doesnt say this. But that is an iPad 3, but with the same version of spotify on it. 

 


Strange that is it working, I would say it will hopefully sort itself out. Give it another 24 hours, if not we can troubleshoot a little further! 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

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Re: Premium trail period finished but have account

Regular
You were right, solved itself 🙂
Highlighted

Re: Premium trail period finished but have account

Community Legend

That is what I like to hear 🙂 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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