"did you try to turn it off and on again?". Yes, indeed i did. Login/logout, too. Reinstall seems to fix it for android. With the ipod? I am on offline mode but the message remains. Will check if offlinr mode works for more than 1 day in trial mode... Will check l8r for further options. Message remains even though login/out both using fb and spotify credentials. Thx for checking
I'm having the same problem here. I'm a paid subscriber however I also see this annoying message on top of iPhone screen. Also, I can't seem to find a few artists that I could before such as the Brazilian band "Los Hermanos". I tried logging out and back in a few times already, tried to sync with the app for the Mac, logging off from the website and any of these seem to work. I really don't want to unsubscribe since I use Spotify very often but I also don't want to pay for a service that doesn't really work...
@meredith. functionaltiy seems(!) all right. problem is not device related. same issue on ipt3g and ipad2 both on ios 5.1.1. samsung galaxy s2 running ics seems to work. still having the premium trial ended on the ios devices. solutions to this would be appreciated. desktop clients on linux and mac are ok. is there any workaround to this or explanation what the issue might be? also, i don't think this should be dropped into a community forum but a dedicated ticket system so I may see what measures are being taken. i hope this information above helps to narrow the issue.
Just a hunch. Do all of use use 2 ios devices both running spotify? Are all of us on latest version AND did the problem appear with latest version? How long did you have premium? Did you register via fb? I use ipod and ipad latest versuon. Prob appeared on the day of m first post. Both devices are affected. I had premium for one month and paied for full year. Just want to find a pattern. Hate bugging you with it.
I have recently started getting this error on my iPhone 4 and iPad 3 as well. I am a full premium paying member. No longer under trial, think I'm in my 3rd paying month. Very annoying message. I seem to be receiving all features for the current time but I am worried that it will result in a problem sooner or later.
Does deleting and reinstalling the apps fix it? I am worried about doing that as I have 3,333 songs synced for offline use and I assume if I delete the app it will delete my songs? Dont want totp lose them as offline syncing took forever!! Spotify needsIto look into fixing that, my net connection is plenty fast enough.