Premium works on iPad, but demands that I pay again on iPhone

[njw58]

Okay, so I bought my wife Spotify Premium (she was supposed to get three months free for $1.00 USD -- but didn't) on the 31st.  It works fine on her iPad Air 2 -- no problem there.  However, it is also supposed to work on up to 3 devices with the same account: but, when she tries to use Spotify on her iPhone 4s she is told that she has to pay again for Premium.  How can this be fixed?

[kbrooksc · Accepted solution]

Hi there! The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!

[njw58]

Thanks. Worked perfectly

[kbrooksc]

Awesome! Glad I could help!