Premium

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Premium

Newbie
I paid to get premium and my account doesn't change to premium it just stays on free and it already charged
my bank account the $5 and some odd change
help please!!!
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Re: Premium

Rock Star 24
Rock Star 24

Hey @Bigomichael,

 

Did you get an email receipt for your subscription purchase?
 

In it, it shows the Spotify username you paid for:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.

 

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.

osorniosRock Star 24
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