Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey! Welcome to the community 🙂
I would suggest you have a read at and try the steps outlined in this post.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
@user-removed wrote:
Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bullet for 10/month. Plz respond.
Hi, please try uninstall and then install the app 🙂
@user-removed wrote:
I did a clean reinstallation by deleting the App restarting my phone, downloading it again and logging back in. I still receive the message: "Trial ended-radio is still free." My computer subscriptions page says my account is Premium and the receipt is in my email. What do I do now? Will I receive credit for the days I wasn't able to use these mobile features? I really appreciate the fast responses.
Try logging out of the app, fully restarting your device and then logging in again. Any luck?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…