Radio keeps crashing

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Radio keeps crashing

Golliath5
Casual Listener
I've had this problem for close to a month and I have no idea what's causing it. Whenever I click on any of the listed radio stations for example rock my app instantly crashes. Once again I have no idea what's causing this and it's so frustrating when you want to listen/discover new songs
4 Replies

Re: Radio keeps crashing

Rodrigo
Community Legend

Hello! Welcome to the community!

Did you try a clean reinstallation?

To do that:

 

  • Hold Spotify's icon on the home screen until it starts shaking and tap the small "x" button to delete the app
  • Turn off your device for a few minutes
  • Turn it back on
  • Download Spotify again from the App Store

Re: Radio keeps crashing

Golliath5
Casual Listener
This hasn't solved my problem the crashing still seems to occur. I can listen to playlists etc fine just all the radio stations instantly turn my screen black then crash

Re: Radio keeps crashing

Golliath5
Casual Listener
I think it might be because I login using facebook that could possibly be my problem
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Re: Radio keeps crashing

Golliath5
Casual Listener
I made a new account not using a facebook log in and I can use radio stations but I have lost my playlists now. Still curious as to why radios don't work on my main account
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