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Re: Saved music disappeared

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Re: Saved music disappeared

@12100460084

 

Sure. ^^

Here are the steps for the iPhone:

1. Go on the home screen, tap and hold the Spotify icon until it shakes.
2. Tap the symbol on the icon.
3. Open the App Store then search for and install the Spotify Music app.

 

Peace ^^

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Marked as solution

Hey @12100460084! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

 

Peace ^^

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4 Replies

Hi, I have an Spotify premiun account, last night I realized that al my saved music has disappeared. Can someone help me? Thanks.

Marked as solution

Hey @12100460084! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

 

Peace ^^

Hi Nico, thanks for your response. I reviewed the steps you sent however I'm using Spotify from my iPhone... By any chance do you have any steps for iOS?

Awesome, it worked!! Thanks Nico, really appreciate your help!!

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