Re download app

Re download app

I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?

1 Reply

Hey @Sharky3,

Thanks for reaching out here in the Community. We moved your post from Chats to the help boards as its content fits better here.


This kind of issue is usually related to corrupt cache stored on your device. We'd recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.

If the issue persists, include in your next response the model and OS version of your device, along with the Spotify version you’re currently running to keep investigating further.

We’ll be on the lookout. 

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