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Recommended songs won’t play

Recommended songs won’t play






(iPhone 7 Plus)

Operating System

(iOS 13.5.1)


My Issue

my recommended playlist does not work and it’s empty when I click to the song, it’s highlighted and it’s shown to be played but does not play when I click and Does not work why !!

4 Replies

Hey there @Jeddah_1983,

Thanks posting here in the Community! We'll gladly help you out with this one. 

We recommend that you do a clean reinstall of the app. This page has all the instructions how to do so.

If that doesn't do the trick it'd be great if you could try if it works with our web player or on another device if that's an option. 


Is it only the recommend songs that won't play or are you having issues with playback in general?

Hope this helps. Keep us posted on how it goes. 

Have a great day!

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Thanks for your respond, however I do t want delete the app as I download my playlist to play them offline, any it’s more than 4GB so , thanks am not going to re- download the list again because this issue, please any other Soloution! Happy to try other than deleting app ..

Reinstalling the iPadOS app fixed it!

Hey @Limdi


Thanks for keeping us in the loop.


Great news! Give us a shout if you experience this again - we're always here to help.


Еnjoy your music! 

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