Help Wizard

Step 1

NEXT STEP

Release Notes - Spotify for iOS 0.6.3

Release Notes - Spotify for iOS 0.6.3

What's new in this version (0.6.3):

  • New: Spotify now speaks Traditional Chinese and Latin American Spanish.

Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting.

 

Update 2013-04-15:

Known issue: For some users, the app crashes every time you play music. As a quick fix, please go to the Social page in the Settings menu and disable "Show Activity". We're busy with a proper fix right now.

 

Update 2013-04-16:

We've now updated to 0.6.4. You'll find more info here.

Community Ergo Sum
Reply
15 Replies

It now crashes almost immediately upon launch. I've force closed, restarted the iPhone, and reinstalled the app.

I have the same problem. I installed 0.6.3 patch today, and after that the client shuts down after 3-5 sec. I have followed the trouble shooting guide, but its still the same.

You might be experiencing a known issue that's been added to the release notes:

 

Known issue: For some users, the app crashes every time you play music. As a quick fix, please go to the Social page in the Settings menu and disable "Show Activity". We're busy with a proper fix right now.

 

We've sumbitted a fixed version that will hopefully come out in a few days.

When is the issue with the app crashing when opened going to be resolved?  

It's quite anoying cause I need my spotify in my work and I pay for this..., btw. "Social activity" off did not help...

I can't do that adjustment. The app closes before I get there.

when i'm trying to search song in playlist and play the song , the app crashed.

i tried to reinstall , but no luck.

 

My spotify is premium and I've paid for service but since this morning my app is crashing after five seconds and closing itself. Before you ask, no my account is not being used anywhere else, that was the first thing I checked whether I'd left it open on my laptop whilst I was out.  I've deleted it, re-installed it 7 times now and it's getting really tiresome. I'm running the most up to date IOS 6.1.3. Also when I'm scrolling through the whats new database, I'll select an artist and it'll play something completely different to that. I'm getting quite annoyed. 

Ipod touch 4th generation, iOS 6.1.3

 

Installed your new update 0.6.3

 

It now crashes just as you log in.... 

 

I've tried hard reset, uninstall, hard reset, install hard reset and still it will not work.

 

When is the fix coming you said?

 

 

Description

After starting a song, spotify app crashes

 

A more detailed description, using numbered steps


1. Opened the app

2. Chose a song

3. App crashes

  

What I expected to happen

For the song to play

 

What actually happened

Spotify crashed

 

My iPad/iPhone model

iPhone 4

 

Device’s Operating System

6.1.3

 

Is your device jailbroken?

No

 

Approximately how many playlists do you have?

3, 1 is synced for offline playback, but I played songs from both. 

 

My mobile Spotify version

0.6.3

 

My provider and country

AT&T

 

My username

timothycricket

 

Do you have any screenshots you can attach to more clearly explain your issue?

nope

Try turning off Show Playback in social. It fixed the issue for me. 

help please?

We're aware that users are experiencing crashes when trying to use the app after this update, and we're looking into it.

Community Ergo Sum

my app crash only when i'm searching song in playlist and play it

 

We've now updated to 0.6.4. You'll find more info here.

Community Ergo Sum

Suggested posts