Severe Battery Drain 6 12.1.2

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Severe Battery Drain 6 12.1.2

cbb173
Casual Listener

Plan

Premium 

Country

 US

Device

Iphone 6

Operating System

(iOS 12.1.2

 

My Question or Issue

 Battery usage at 47%.  Deleted and readded. Rebooted.  Nothing helps.  If I turn on Spotify, the battery immediately drops.  

2 Replies

Re: Severe Battery Drain 6 12.1.2

Rock Star 14
Rock Star 14

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

If possible I would also recommend updating to iOS 12.1.4 :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 14
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Re: Severe Battery Drain 6 12.1.2

cbb173
Casual Listener
Thanks,
I did all of the above including updating the IOS. The battery drain still shows at 38%. I’ve had Spotify a long time, and it has never been this bad. I deleted and re-added Spotify yesterday. I have version 8.4.92.1055. I just turned off almost everything in account settings and still show 35%. I rebooted again and got it down to 14%. I will test it again after work.

CB
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