Shuffle Doesn't Work

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Shuffle Doesn't Work

mikepage7176
Newbie

I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll shuffle and pick a random song, then shut off again and resume playing the next song in the playlist.

 

The only thing that resolves it is restarting the phone, but I don't want to have to restart my phone every time I listen to Spotify.

 

Any ideas?

 

iPhone 7,  iOS 12.1.4

2 Replies

Re: Shuffle Doesn't Work

supergirl558824
Music Fan

Hello @mikepage7176

 

Try updating Spotify if you already have updated it, try deleting the app, restart your phone and then redownload the app.

 

I hope that was what you are looking for.

Have a good day.

Re: Shuffle Doesn't Work

Moderator
Moderator

Hey @mikepage7176.

 

Just to follow up on what @supergirl558824 said, would you mind sending us a screen recording of what you're seeing on your end?

 

Once we have that, we'll be able to look into this further.

 

Thanks! We'll be looking out for your reply.

PeterModerator
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