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Shuffle all Playlists but One Doesn't

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Shuffle all Playlists but One Doesn't

Casual Listener

Plan

Premium

Country

AR

Device

iPhone XS

Operating System

iOS 13

 

My Question or Issue

Hello. I'm having the following problem: I have the shuffle option enabled for all my playlists like this (please see the green dot at the left bottom):

 

IMG_7647.PNG

 

And if I choose another playlist and I want to play it, the green button at the top (aleatoria = shuffle) makes sense and it's ok:

 

IMG_7648.PNG

 

But the problem goes here with this playlist called Chill Hits that should say "shuffle" just like the previous playlist, but it always says reproducir = play and it starts from song 1:

 

IMG_7649.PNG

 

Is there any way to make the shuffle go to all playlists? Is it a bug having only one playlist that plays sequentially from song 1 and all the others shuffle? I tried manually setting shuffle option when I play this playlist but it shuffles only that moment and then when I play another playlist and come back to listen this one, it just plays from song 1.

 

Is there any way to fix this? Because it's getting really annoying.

 

Thanks.

9 Replies
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Re: Shuffle all Playlists but One Doesn't

Community Legend

Hi @sp885,

 

You are right. I'm going to check this and will come back to you.

 

Regards,

René

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Re: Shuffle all Playlists but One Doesn't

Community Legend

Hi @sp885,

 

It seems to be that the Shuffle Play option does not apply to certain Spotify-created playlists (the ones which have the album art next to the songs). 

 

This issue has been passed on to the relevant team, but there's no timeline for a fix, keep your app updated.

 

Regards,

René

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Re: Shuffle all Playlists but One Doesn't

Casual Listener
Hello @Rene01,

Thanks for the info. Does this happen the same to you? Or it happens only for me?

Regards.
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Re: Shuffle all Playlists but One Doesn't

Community Legend

Hi @sp885,

 

The issue is perfectly reproducible, you were the first one who noticed 😀👍

 

It only happens in this special case, the team will put it on the backlog.

 

Thanks for notifying.

 

Regards,

René

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Re: Shuffle all Playlists but One Doesn't

Spotify Legend

Hello @sp885 and @Rene01,

 

We looked into this and found it's expected behavior.

 

If you have any feedback or would like to see anything changed or implemented, feel free to create an Idea in the Ideas Exchange. More information about how the Spotify Ideas Exchange works can be found: here

 

Let us know if you have further questions. Have a nice day!

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Re: Shuffle all Playlists but One Doesn't

Community Legend

Hi @sp885,

 

Some more information because it's expected behaviour.

 

Some Spotify playlist are designed to have a DJ-livemix vibe to it. The order is carefully selected and some of the playlist even have Crossfade enabled by default (which can't be turned off).

 

A work-around is to copy over all songs into one of your own playlists. Then you will have freedom to toggle Shuffle Crossfade.

 

Regards,

René

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Re: Shuffle all Playlists but One Doesn't

Community Legend

Hi @sp885,

 

An update on this.

 

Apologies for the confusion - the playlists that you are talking about are not DJ mixes with crossfade enabled, they're work exactly the same as any other Spotify-created playlist.

The difference is only in the way that the playlists look: Spotify have rolled out the new playlist view with the album art next to each song to a few popular playlists (e.g. Today's Top Hits), however they haven't rolled it out fully.

They've told us that there are plans to align the experience across all playlists, but that there is currently no timeline for this.

 

Regards,

René

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Re: Shuffle all Playlists but One Doesn't

Newbie

I have the exact same issue also with the Chill hits playlist : no option to shuffle.

I love this playlist but hearing the same numbers in the same order over and over again is becoming really boring!

I see this isssue is a already a year old, maybe time to fix it ;-)?

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Re: Shuffle all Playlists but One Doesn't

Moderator
Moderator

Hey there folks,

 

Thanks for reaching out about this,

Some of our curated playlists appear a bit different than normal user created playlists. You should be able to shuffle this playlist on Mobile by going in the now playing view once you've started a song from the playlist (or have clicked Play), after that you should see the Shuffle icon  on the bottom left. Once the icon becomes green the songs should be shuffled.

 

Let us know if this works on your devices. If not - upload a screenshot of what you see in your Now playing view once you've started playing a song from the playlist.

 

We'll be on the lookout for your replies.

AlexModerator
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