Shuffle doesn’t work and goes to song radio

[oliviagreenn_]

Premium

England

Device

iPhone X

Operating System

iOS 12.1.4

My Question or Issue

If I select a specific song in my playlist and then press shuffle it doesn’t shuffle the rest of the playlist it just goes to song radio. It used to shuffle the rest of the playlist after playing one specific song now it doesn’t. 

[Peter]

Hey @oliviagreenn_.

Thanks for reaching out to us about this.

Would you mind sending us the following info:

• a screen recording showing us what's happening on your end?
• the exact version of Spotify you are on?

Once we have that, we'll be able to look into this further.

Thanks! We'll be looking out for your reply.