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Some local files won't play.

Some local files won't play.

Plan

Premium

Country

 USA

Device

iPhone7

 

My Question or Issue

 I have a bunch of songs (~130) on a playlist from my laptop. They're all local files and none of them are on Spotify already. Suddenly, on Friday I discovered that about 7 of these songs refuse to play. They say they aren't downloaded on my iphone. The songs play fine on my laptop on Spotify and they're mp3 files so that shouldn't be a problem. I've tried creating new playlists, moving the songs around, deleting and re-adding the songs, clearing my local file cache, etc etc. Nothing works. Does anyone have any ideas of how to help?

Reply
1 Reply

Hey @marinawhite88!

 

This issue is something being looked into by the technical team and I hope it will be fixed soon. You can check and get updates here. Also remember to vote for it so it catches more attention. Have a nice day 🙂

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