Some music won’t play offline

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Some music won’t play offline

a4_hyperbeast
Casual Listener

 

Plan

Premium

Country

Germany

Device

iPhone 7

Operating System

(iOS 12.3.1

 

My Question or Issue

I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “Kalim” or “Summer of my life” by “Gringo” always play. But almost all my other songs, for example “Benzema” or “Bye Bye” by “Capital Bra” don’t play offline even though I downloaded them. When i connect to WiFi, I can play them. Btw i tried deleting and then downloading all the songs. I tried lower music quality. Help 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Some music won’t play offline

Rock Star 22
Rock Star 22

Hey @a4_hyperbeast, thanks for reaching out to the Community!

 

Does logging out > restart device > log back in make a difference? If that doesn't help, could you try a clean reinstall of the app?

 

Let me know how this goes :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Solution!

Re: Some music won’t play offline

Rock Star 22
Rock Star 22

Hey @a4_hyperbeast, thanks for reaching out to the Community!

 

Does logging out > restart device > log back in make a difference? If that doesn't help, could you try a clean reinstall of the app?

 

Let me know how this goes :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Some music won’t play offline

a4_hyperbeast
Casual Listener

UPDATE: I deleted the App and then downloaded it again. It worked. Thx

Highlighted

Re: Some music won’t play offline

Rock Star 22
Rock Star 22

Hey @a4_hyperbeast,

 

No problem! I'm happy to hear this.

If you have any more questions or need help in the future - you can always reply here or start up a new thread and the Community will be more than happy to help.

 

Have a great day :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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