(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
About 3 months ago someone else's account took over mine in the middle of playing music and started playing theirs. It is always the same for some reason. It says 'listening on Mrs S Echo. I initially thought it was something wrong with my Amazon echo but then it started happening when I was miles away from the house. I have 'chatted' to Spotify support and followed their instructions of logging out all devices, and i have changed my password 3 times but it still appears in my connected devices and takes over my music... Sometimes I disconnect from that device, play my music and 10 seconds later their music is back on...
I have family premium account and none of my kids are having the same issue. Only myself... Its driving me crazy. The only thing I can think of is to close the account down and start a new one or migrate to Apple music...
The second time i went to Spotify support they did not have any other answers except to change my email account password which i thought was clutching at straws.
Any help greatly appreciated.