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Song not showing on lock screen?

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Song not showing on lock screen?

Newbie

Plan

Premium

Device

iPhone 6

Operating System

iOS 11.4

 

I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock screen and control center. It has been this way for a while, and I don’t know why. I have the controls still but the song isn’t showing. 

Thanks for any help 🙂

 

 

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1 Reply
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Re: Song not showing on lock screen?

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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