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Songs Won't Sync

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Songs Won't Sync

Hello,

I just subscribed to spotify and am having issues with syncing for offline mode. I have the most up to date iOS and the iPhone 5. I have tried to create two playlists totaling 33 songs, and they won't sync. Please advise.

Thanks,
Joel
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24 Replies

@ambl1966 Are you making spotify content available offline or synching local files from your PC? What actually happens - any errors?

Im also having issues! please can you help?! Even when not in Offline mode, some of my songs haven't loaded properly and I'm therefore unable to play them.  When I tap on them it comes up with a message saying 'Track Not Synced'. On my laptop, I am able to play the songs but the artists are in grey font rather than white (I don't know if that makes a difference)

Those sound like local files which would need synced over to your device from your computer. Have you followed the steps here?
https://support.spotify.com/learn-more/faq/#!/article/Sync-your-device-with-Spotify

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Hi - I am having a problem like this. Using an Iphone 5C, new version of Spotify. I am a Premium member, using 3G enabled syncing but the switch to sync playlists for offline just flips back to the left when I try and move it across to the right. 

 

I have plenty of space on my phone so why is this happening? It's really frustrating!

 

 

Try turning your device off and on again and/or re-installing the app to see if that makes any difference?
http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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