Songs don't start

[AurelN]

Dear Community,

I have a problem since a few days on my Spotify App on Iphone (premium account).

The problem is the following :

When I start a song, it stays at 00:00 and even if the button "play" is on, nothing is happening. The time doesn't move and no sound.

What I tried / noticed :

- On my computer it's working fine.

- When I uninstall the App and Reinstall it, I can play only one song, then if I choose "next", the same problem appears.

- If I logout / login again, the same thing happens, I can listen only one song.

- If I want to pass my music on "offline" mode. Nothing happens and when I close the app and come back, the little green "offline" mode is again on normal mode.

- A few days ago, I noticed that I could only listen 1'30'' of each music. Then it simply stops like like I have it now. After 2 days, the actual proplem appeared.

It's been several days that it's happening and I hope you can help me because I simply have no more music, and that hurts !

Thanks a lot !

[Crowkun]

I got the same problem...

Ive got Spotify Premium on my Iphone 6s and everything worked just fine until a couple of days ago when i suddenly  coulndt see any of my playlists.. If i manage to listen to a song its only for about 1.30 sec then it just stops..Spotify works on my PC and my iOS tablet but not on my phone. This is getting really annoying..

[Augusto888]

Same thing happened To me!

made The same actions but It didnt work At all.

thanks for helping 

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@Crowkun wrote:

I got the same problem...

Ive got Spotify Premium on my Iphone 6s and everything worked just fine until a couple of days ago when i suddenly  coulndt see any of my playlists.. If i manage to listen to a song its only for about 1.30 sec then it just stops..Spotify works on my PC and my iOS tablet but not on my phone. This is getting really annoying..

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[AurelN]

Hi there,

I got a update possible of iOS, did it and my problem was solved.

If you can update your Iphone go for it !

Cheers