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Songs have disappeared

Songs have disappeared

Why did all my downloaded songs disappear? I was using premium trial just a week ago and I've downloaded songs amidst. Yesterday my trial has expired and just now I have my account premiumed again. Why the heck did my songs disappear? They all need to be downloaded again. Hays

1 Reply

Hi @user-removed, 


When you downgrade your account from Premium to Free, you lose any offline content gained through the Premium period.


In order not to lose them you should have renewed your plan before it ended.


Let me know if you need further help!




BittencourtSpotify Star
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