Songs under an album do not play

[heyjaymitchell]

Device

(iPhone 😎

Operating System

(iOS 10)

My Question or Issue:

I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I have an album that shows all the songs but still won't play. Any advice on how to fix this?

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!