Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. I have premium I have a iPhone X.
Hey @Devblessent, and welcome to the community.
Hope you're doing great!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
Let me know how you get on 🙂
Sorry to hear that didn't work. Could you send me a screenshot of any error messages being shown? Also, could you try using a different network connection?
Keep me posted 🙂
Thanks for getting back to me 🙂
Could you try logging in using a different account to see if the same problem keeps happening?
I look forward to your reply.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…