Songs wont play

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Songs wont play

Devblessent
Casual Listener

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. I have premium I have a iPhone X.

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5 Replies

Re: Songs wont play

Rock Star 22
Rock Star 22

Hey @Devblessent, and welcome to the community.

Hope you're doing great! 


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

 

Let me know how you get on :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Songs wont play

Devblessent
Casual Listener
It still doesn’t play my Spotify version is the newiest and my iOS is 12.1

Re: Songs wont play

Rock Star 22
Rock Star 22

@Devblessent.

 

Sorry to hear that didn't work. Could you send me a screenshot of any error messages being shown? Also, could you try using a different network connection? 

 

Keep me posted :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Songs wont play

Devblessent
Casual Listener
It still not working nothing is working.?.

Re: Songs wont play

Rock Star 22
Rock Star 22

@Devblessent.

 

Thanks for getting back to me :) 

Could you try logging in using a different account to see if the same problem keeps happening?

I look forward to your reply.

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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