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Spotify Adds Unwanted Songs to 'Liked Songs' List

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Spotify Adds Unwanted Songs to 'Liked Songs' List

Plan: Premium

Country: United States of America

 

Device: iPhone 6s Plus

Operating System: iOS 13.3

 

My Question or Issue

Spotify appears to be automatically adding songs to my "Liked Songs" list.  I primarily use the "Liked Songs" list to stream music.  I have no idea why this is occurring; it almost seems like my account has been compromised in some way.

 

Please, help me to fix this issue.  I would hate to cancel my subscription because of this but this issue is not sustainable and is severely impacting the quality of service. 

 

Reply

Accepted Solutions
Marked as solution

Hi @Abjb0519

 

Thank you for reaching out here in the Community!

 

If you see any suspicious activity on your Spotify account, first reset the password:

  1. Open the password reset form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your account page and click SIGN OUT EVERYWHERE.

 

It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

If the issue persists, you can reach out to Customer Support.

You can find the contact form here

 

I hope it helps

View solution in original post

2 Replies
Marked as solution

Hi @Abjb0519

 

Thank you for reaching out here in the Community!

 

If you see any suspicious activity on your Spotify account, first reset the password:

  1. Open the password reset form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your account page and click SIGN OUT EVERYWHERE.

 

It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

If the issue persists, you can reach out to Customer Support.

You can find the contact form here

 

I hope it helps

Brilliant. Solved in a couple of minutes. When I did what you suggested and logged back in, all the unwanted tunes were gone. Thank you.

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