Spotify App Crashing

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Spotify App Crashing

keyy_
Casual Listener

 

Plan

Premium

 

Device

iPhone XR, iPad Mini 4

 

Operating System

iOS 13.1.3

 

My Question or Issue

Ever since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out. I've tried using a different WiFi network, logging out of the account I use and logging back in (whenever I can), logging into a different account, deleting the app and redownloading (several times), restarting my device (multiple times), and I even reset my phone's settings. It still doesn't work. The app seems to work whenever I turn on offline mode (if I'm fast enough to reach the settings for it), however in the mode it doesn't even let me see my playlists. As soon as I turn it off, the app starts to glitch again. I've searched this up and found many other forums and fixes, but most of them don't work. Please help!

3 Replies
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Re: Spotify App Crashing

Rock Star 16
Rock Star 16

Hey @keyy_, welcome to the Community.

Hope you're doing great!

Other users seem to having this issue as well.

Please add your +VOTE and details in this Ongoing Issue thread.

 

Make sure to follow it for updates on the matter as well.

 

Thanks 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Spotify App Crashing

keyy_
Casual Listener

thanks for the welcome! I'll be sure to do that!

Highlighted

Re: Spotify App Crashing

Rock Star 16
Rock Star 16

Anytime 🙂

 

Let me knw if you need more help!

I'd also suggest updating to iOS 13.2 as it was released yesterday.

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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