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Spotify App keeps crashing randomly

Spotify App keeps crashing randomly

Plan

Premium

Country

Canada

Device

(iPhone XR)

Operating System

(iOS 13.4.1)

 

My Question or Issue

 

My Spotify app keeps crashing randomly. 

 

For example, if I am scrolling through the UI to find a particular song/artist, it will hang and then crash out.

 

Another example I'm seeing is it'll play a song, then as it's in the background or the phone is locked, it will randomly stop. When I go to open it up again, it's as if it's opening for the first time. 

 

In both cases, it will happen within about 2 minutes of first opening the app.

 

Steps I've taken:

- Re-installed Spotify

- Wiped iphone completely and re-installed

- Tried it on a different iphone

- Closing all background apps

 

In each case I'm seeing the same issue. It's completely unusable right now.

 

Reply
1 Reply

Seems to be ok now - I deleted the cache and data, then re-installed.

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